7D Games Terms & Conditions — User Rights & Responsibilities

1. General Terms & Conditions

These Terms and Conditions ("Terms") apply to the use of the 7D Games platform and all its services. 7D Games is an internationally licensed online gaming platform that provides online gaming services to users in Bangladesh and other permitted regions.

7D Games' terms and conditions may be updated from time to time. Any changes take effect immediately upon publication. We recommend visiting this page regularly to stay up to date with the latest version. Continued use of the platform constitutes acceptance of the revised terms.

These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail. However, the Bengali translation is kept up to date for the convenience of Bengali-speaking users.

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2. Account Registration & Eligibility

To open an account on 7D Games, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• You must not already have an existing account on 7D Games under your name.
• All information provided during registration must be accurate and truthful.

During registration, you must provide a valid phone number and email address. Your account will be activated via OTP verification. After registration, 7D Games may initiate an identity verification (KYC) process at any time and may request a copy of your national ID or passport. Failure to complete verification may result in account suspension or closure.

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3. Financial Transactions — Deposits & Withdrawals

7D Games processes all financial transactions through bKash, Nagad, Rocket, and other approved payment channels. All transactions are conducted in Bangladeshi Taka (BDT).

For Deposits:

• Deposit amounts must meet the minimum threshold as specified.
• Deposits are typically credited to your account within a few minutes.
• Only payment accounts registered in your own name may be used.
• The use of third-party payment accounts is strictly prohibited.

For Withdrawals:

• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 24 to 72 hours.
• Winnings earned from bonuses must meet the specified wagering requirements before they can be withdrawn.
• 7D Games reserves the right to place a hold on withdrawals for any transactions deemed suspicious.

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4. Bonuses & Promotional Offers

7D Games regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions that must be followed.

• Welcome Bonus: New members will receive a bonus on their first deposit. The bonus amount and applicable terms are listed on the Promotions page.
• Wagering Requirements: A specified number of wagers must be placed before any bonus winnings can be withdrawn.
• Validity: Each bonus has a set validity period. Any unused bonus will expire at the end of that period.
• Multiple Bonuses: If multiple bonuses are active simultaneously, 7D Games will determine which one applies.
• Bonus Abuse: Opening multiple accounts to claim bonuses or engaging in any other fraudulent activity will result in bonus cancellation and account termination.

7D Games reserves the right to modify, suspend, or cancel any bonus offer at any time. In all bonus-related disputes, the decision of 7D Games shall be final.

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5. Gaming Rules

All games on 7D Games are powered by third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, and other reputable companies. Each game has its own set of rules.

• All game outcomes are determined by a Random Number Generator (RNG), ensuring complete fairness and verifiability.
• RTP (Return to Player) information for each game is available within the game interface.
• If a game is cancelled due to a technical error, all wagered funds will be refunded.
• If your internet connection drops during a game, the result will be saved on our servers and can be viewed once you reconnect.
• The dealer's decision is final in all Live Casino games.

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6. Prohibited Activities

The following activities are strictly prohibited on 7D Games and will result in account termination and legal action where necessary:

• Fraud: Any form of fraudulent activity, such as using software or hardware to gain an unfair advantage.
• Bot Usage: Using automated software or bots to play games or place bets.
• Multiple Accounts: Creating multiple accounts to abuse bonuses or for any other unauthorized purpose.
• Money Laundering: Attempting to launder money obtained through illegal means via the platform.
• Hacking: Attempting to breach or circumvent the platform's security systems.
• Using Another Person's Account: Accessing or operating another person's account without their permission.
• Allowing Minors to Access: Allowing anyone under the age of 18 to access or use the platform.

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7. Account Suspension & Closure

7D Games reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• For violating any provision of these terms and conditions.
• Registering with false or inaccurate information.
• Failure to cooperate with KYC verification.
• If suspicious financial activity is detected.
• By order of a court or regulatory authority.

Users may also request to close their account at any time. Any valid balance remaining in the account will be refunded; however, all active bonuses will be forfeited.

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8. Privacy & Personal Data

7D Games takes the protection of your personal data seriously. Your information is collected, stored, and used in accordance with our Privacy Policy.

• Your personal information will never be sold to third parties.
• Your information is used solely for service improvement and legal compliance purposes.
• All data is secured using SSL encryption technology.
• For more details, visit our Privacy Policy Read.

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9. Responsible Gaming

7D Games believes gaming is a form of entertainment and should never be considered a primary source of income. We actively encourage responsible gaming practices.

7D Games provides the following tools to help users manage their gaming habits:

• Deposit Limits: Set a maximum limit on your daily, weekly, or monthly deposits.
• Session Timer: Receive an alert after a set period of play.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Get regular updates on how long you've been playing.

If you feel that gaming is having a negative impact on your life, please reach out to our support team or Responsible Gaming Page Visit.

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10. Dispute Resolution & Legal Matters

Any dispute between 7D Games and a user will first be addressed through direct negotiation. For any complaints, please email support@7dgames.net or reach out via live chat.

• An initial response will be provided within 7 business days of receiving a complaint.
• Complex matters will be resolved within 30 days where possible.
• If your issue cannot be resolved through us, you may file a complaint with the licensing authority.
• These Terms are governed by international gaming laws.