Data Protection Document

7D Games Privacy Policy — Our Commitment to Protecting Your Data

The security of your personal information is our top priority. Here you will find a transparent account of how 7D Games collects your data, how it is used, and how it is kept safe.

Last Updated: January 2026
SSL Encryption Secured
Never Sold to Third Parties

Key Highlights of Our Privacy Policy

7D Games manages your data based on 6 core principles.

Minimal Data Collection

We only collect information that is necessary to provide our services. We never ask for data that is excessive or irrelevant.

Advanced Encryption

All your data and transactions are secured using 256-bit SSL encryption.

Never Sold to Third Parties

Your personal information is never sold or rented to any third party. That is our firm commitment.

Your Control

You can view, correct, or request deletion of your information at any time.

Cookie Transparency

We are transparent about which cookies we use and why. You can update your cookie preferences at any time.

Retention Period

Once legal requirements or business purposes are fulfilled, data is securely deleted within the designated retention period.

Updated: January 2026 Language: Bengali Applicable: All Users

Summary: 7D Games respects your privacy. We only collect what we need, keep it secure, and never share it with anyone without your consent. This policy explains exactly what data we collect and how it is handled.

1. Introduction & Scope

Welcome to the 7D Games Privacy Policy. This document describes how 7D Games collects, uses, stores, and protects your personal information. By using our services through our website, mobile app, or any other digital channel, you agree to this Privacy Policy.

This policy applies to all registered members, guest browsers, and anyone using 7D Games services. If you disagree with any part of this policy, please discontinue use of our platform and contact us at support@7dgames.net.

7D Games operates under an international gaming licence and complies with applicable international data protection laws. Our privacy policy may be updated from time to time. For any significant changes, we will notify you by email or in-app notification.


2. What Information We Collect

When you create an account and use our services at 7D Games, we collect the following types of information:

Data Type Example Requirements
Identity Information Full name, date of birth, national ID number Mandatory (KYC)
Contact Information Phone number, email address Mandatory
Financial Information Mobile banking number, transaction history Mandatory
Device Information IP address, device model, OS version Automatic
Gaming Activity Betting history, wins & losses, preferred games Automatic
Communication Records Support tickets, live chat history During Service

We never store your password in plain text. All passwords are secured using industry-standard hashing algorithms.


3. How We Collect Information

7D Games collects your information through several methods. Please familiarise yourself with each of them:

  • Directly provided: You provide information directly when filling out the registration form or during KYC verification. Sharing this information is entirely voluntary, though certain services may be unavailable if it is not provided.
  • Automatic Collection: When you use our website or app, certain information is collected automatically through cookies, web beacons, and similar technologies.
  • Via Third Parties: Limited transaction data is received from payment gateways (bKash, Nagad, Rocket) solely for verification purposes. This information is used exclusively to prevent fraud.
  • From Game Providers: Our game partners share technical data from gaming sessions — such as outcomes and duration — with us.

4. Purpose of Data Use

7D Games uses the information it collects for specific, legitimate purposes only. We never misuse your data. The key purposes are outlined in detail below:

  • Account Management: Your information is used to create and maintain your account, verify logins, and keep your account secure.
  • Service Improvement: Your gaming preferences are analyzed to provide more relevant game recommendations and a personalized experience.
  • Financial Transaction Processing: Financial information is used to process deposits and withdrawals securely.
  • Fraud Prevention: Device and IP information is used to detect suspicious activity and identify duplicate accounts.
  • Legal Compliance: Certain data is retained and used to meet regulatory requirements and comply with international laws.
  • Customer Support: Communication history is used to resolve your complaints and questions quickly and effectively.
  • Marketing Communications: With your consent, we use your email and phone number to send promotional offers, bonus updates, and new game announcements. You can withdraw this consent at any time.
  • Responsible Gaming: Data is used to analyze gaming behavior and provide timely support to at-risk users.

Important: We never sell your data to advertisers or data brokers. The use of your information is always limited to the purposes stated above.


5. Data Sharing Policy

7D Games never sells or rents your personal information. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process and verify transactions. Each of these providers has its own privacy policy.
  • Game Provider: Game partners such as JILI, Pragmatic Play, and Evolution Gaming receive the information needed to manage gaming sessions.
  • Legal Authority: In cases involving court orders, regulatory directives, or legal investigations, information may be disclosed in accordance with applicable law.
  • Technology Service Providers: Trusted technology partners providing cloud hosting, cybersecurity, and analytics services may access limited data, but are bound by strict confidentiality agreements.

Your information is not shared beyond the cases described above. For any international data transfers, we comply with applicable international data protection standards.


6. Data Security Measures

7D Games uses industry-leading technology and practices to protect your data. Our security infrastructure is regularly audited by independent third parties.

  • 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification is required for account login and any significant account changes.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
  • Regular Security Audits: Independent security experts regularly audit and test our systems.
  • Staff Training: All staff with access to data are bound by strict confidentiality training and NDA agreements.
  • Data Backup: Regular encrypted backups of all data are maintained to prevent any data loss.

In the event of a security breach, we will notify affected users within 72 hours and take immediate action.


7. Cookie Policy

7D Games uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

  • Essential Cookies: These cookies are essential for maintaining your login session and keeping the platform running. Disabling them will prevent the platform from functioning properly.
  • Functional Cookies: These cookies remember your language preference and gaming settings, making your experience more convenient.
  • Analytics Cookies: These cookies help us understand which parts of the website are most visited. All such data is completely anonymous.
  • Security Cookies: These cookies are used to detect fraud and keep your account secure.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.


8. Your Rights

You have the following rights regarding your personal information at 7D Games. To exercise any of these rights, email us at support@7dgames.net:

  • Right to Access: You have the right to know what information we hold about you. Upon request, we will provide this within 30 days.
  • Right to Rectification: If any information on your account is incorrect, you can request a correction.
  • Right to Erasure: You can request that your data be deleted in certain circumstances. However, data subject to legal obligations may not be possible to remove.
  • Right to Restrict Processing: You can request that the use of your data be restricted to specific purposes.
  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to Withdraw Marketing Consent: You can opt out of promotional communications at any time. Simply click the "Unsubscribe" link at the bottom of any email.

We typically respond to rights requests within 30 days. Complex cases may take up to 60 days, but we will keep you informed.


9. Data Retention Period

7D Games does not retain any information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active Account Information: Retained for the duration of the active account.
  • Closed Account Information: Up to 5 years after account closure, after which it is securely deleted.
  • Financial Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
  • Customer Support Records: Retained for 2 years following resolution of the issue.
  • Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
  • Marketing Communication Records: Retained for 6 months after consent is withdrawn.

Once the designated retention period ends, your data is permanently deleted using a secure data shredding process. This is automated and regularly audited.


10. Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please contact our Data Protection team directly. We are always here to help.

  • Email: support@7dgames.net
  • Response Time: Within 24 hours on business days
  • Help Centre: Visit our Help Centre

We take your concerns seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your country.

Start Playing Safely

Your data is fully protected. Register with 7D Games and enjoy a great gaming experience alongside thousands of players from Bangladesh.

256-bit SSL Secured  |  Data is never sold  |  18+ Only

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